Feedback
Feedback from Patient Wellbeing Support
We regularly assess the impact of our patient wellbeing support services through quantitative assessment of their wellbeing. We also ask for anonymous comments about how they found the service. Some of these comments are posted here.
‘From the first session I felt completely at ease and listened to. [The chaplain] was gentle, caring and compassionate, a truly amazing human being who helped me get through a very difficult period in my life for which I am truly grateful.’
‘It felt a safe and relaxed place to talk about what was going on in my head, without being judged.’
‘I found the service very helpful, I was able to talk in a safe and empathic space. My troubles were shared through thoughtful discussions which helped me navigate through to resolving some issues that I’d carried for some time.’
‘It was such a relief to be able to talk openly about my worries to an impartial listener.’
‘[The chaplain] was very warm and welcoming. She made me feel comfortable and truly listened to what I had to say. A really supportive and caring service.’
‘Very helpful and would strongly recommend it to people.‘
Do you have feedback for us?
If you have engaged with WholeCare at any level, as a patient, a volunteer, a GP or a funding organisation, and would like to tell us about your experience please email us at info@wholecare.org.uk or fill in the feedback form below:
If you have been unhappy with the service WholeCare has provided and wish to make a formal complaint, please refer to our complaint’s procedure document.